FAQS
Tel: +31 858 320000 (EU)
E-Mail: info@themyinsurance.com
Strevelsweg 700 -3083AS
Rotterdam, Netherlands
Want to sign up?
support@themyinsurance.com
Become A Client :
Salessales@themyinsurance.com
IF This is your First Visit to our Website, Welcome!
Mission:
H&E was established in Kuwait with a specific aim to help travellers, travel agents, corporations and travel suppliers by retailing travel products and providing technology solutions to match the fast and continuous growth changes in the travel industry. We create practices, programs, and partnerships that enable the travel industry to grow their business seamlessly as we support research and professional development within our program.
Vision:
Our vision is to empower the travel industry by providing technology solutions that would promise companies innovation while maintaining sustainable growth. We are passionate in our pursuit of better technology that makes better journeys by connecting the entire travel ecosystem. Total Customer Satisfaction, Commitment, Integrity, Honesty, Innovation, Sustainability, Reliability, Quality, Transparency, Teamwork.
What is e-ticket?
E-ticket is a paperless document indicating your right to attend a pre-booked flight. When your e-ticket is issued a unique booking code is generated for your order as well. Thanks to the e-ticketing system your travel dates and passport data are electronically stored and transferred to the check-in counter at the airport.
Should I expect my ticket from the airline?
No, the booking confirmation we send you is your e-ticket.
What are the baggage sizes allowed for my flight?
The baggage rules vary depending on the airline. Be sure to look up this info on the airline’s website
How do I check-in for my flight in advance?
Usually it’s 24 hours prior the flight when online check-in is open for the passengers. This term may vary for different airlines. Be sure to check the airline’s website for detailed info.
Can I collect my ticket at the airport?
No, you will receive your booking confirmation via Email only. This document is considered as a ticket.
When do I receive my ticket?
You shall receive your booking confirmation via Email right after we receive a successful payment of your order.
Welcome to Ola Air!
These terms and conditions outline the rules and regulations for the use of Ola Air’s Website, located at https://themyinsurance.com/.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Ola Air if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
At Ola Air, accessible from https://themyinsurance.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Ola Air and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Ola Air. This policy is not applicable to any information collected offline or via channels other than this website.